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FAQ


LEATHER CARE

While consistent handling will essentially oil the leather from the oils from your hands, we recommend treating your veg tan every few months or if it ever starts to feel dry or brittle. These are some leather treatments we recommend.

 

SHIPPING

Orders ship via USPS First Class or Priority. We ship on Monday thru Friday. Orders placed over the weekend will ship the following Monday.

You'll receive a shipment confirmation email once your order ships with tracking info (if applicable).

* International Shipping

We offer international shipping via USPS First Class International or USPS Priority International.

Please note: USPS First Class International only offers tracking until the package leaves the US. Once the package leaves the country, it is essentially in the destination country's customs/mail system's hands. We cannot be held responsible for packages held in customs and it will be the customer's responsibility to claim and recover packages from customs.

We will not be held responsible for packages lost or damaged in transit. If you prefer a different shipping option than what's offered, please email us at to arrange.

Shipping fees are non-refundable.

 

RETURN POLICY

We believe in our products and stand behind them 100%.

If you aren't satisfied with your product for any reason, we'll accept returns under the following guidelines:

• Item is in original unused condition

• A valid return authorization is issued

• Return process is initiated within 14 days of purchase

Please email us at email to initiate a return. Please be sure to include order number, product info, and reason for return. You will be issued a return authorization which is your OK to send the product(s) back. We will review the product(s) once received and issue your refund if all checks out. Product condition and refund validity will be made at our discretion.

 

TERMS AND CONDITIONS

sleepwalkltd.com reserves the right to revise prices and details at any time without notice. All items are subject to availability.
Color accuracy on the website cannot be guaranteed, and will vary depending on the resolution and screen type of your computer.

All design, text and imagery on sleepwalkltd.com is the copyright of sleepwalk ltd. All brand names, product names and titles used in this site are trademarks or trade names of sleepwalk ltd. No permission is given in respect of use of any of the above. The site may not be altered in any way or republished without permission.

All matters concerning and incidental to any offer or agreement for the purchase and sale of goods from sleepwalkltd.com shall be governed by USA law and the United States courts shall have jurisdiction in all such matters.

sleepwalk ltd reserves the right to refuse to supply any individual or company.

sleepwalkltd.com is operated by sleepwalk ltd, LLC.
These terms and conditions apply to all transactions on the sleepwalkltd.com website. sleepwalk ltd may change these terms from time to time without notice. Changes will apply to any subsequent orders received.

These terms and conditions do not in any way affect your statutory rights.

 

PRIVACY POLICY

 Click to view privacy policy

 

 

Sleepwalk Ltd., is a subsidiary of Truman, LLC.